Last updated: 24 July 2026.
These Terms of Service (“Terms”) set out the agreement between you and Military Movers (“we,” “us,” or “our”) for use of the website at https://test10.movsdev.xyz (the “Website”) and for the moving and related services we provide across Fort Bragg and the surrounding region (the “Services”). By using the Website or booking a job with us, you agree to be bound by these Terms.
1. Eligibility and Account Use
To book the Services or interact with the Website, you must be at least eighteen years old and legally able to enter into a binding contract. You agree to provide accurate, complete, and current information when requesting quotes, completing forms, or otherwise communicating with us. You are responsible for keeping any login or contact credentials secure and for any activity carried out under your identity.
We may decline access to the Website, refuse a booking, or cancel a job at our discretion if we believe these Terms have been violated, if information provided is materially inaccurate, or if completing the work would be unsafe or unlawful.
2. Quotes, Estimates, and Bookings
Every quote we issue is based on the information you provide — including inventory volume, access conditions at both ends of the move, travel distance, and any special handling you flag in advance. Quotes are valid for thirty days from the date issued unless otherwise stated.
Estimates are not a fixed price unless explicitly labeled “binding” in writing. If the conditions of the move differ materially from the information used to prepare the quote — additional inventory, longer carry distance, blocked elevator access, parking restrictions not disclosed, and similar — final charges will reflect the actual time and resources required. Any change will be communicated by the crew lead on site before the work continues.
Some bookings, particularly long-distance moves and large jobs, require a deposit or payment authorization to confirm the date. Specific payment, deposit, and cancellation terms are set out in your booking confirmation.
3. Customer Responsibilities
By booking the Services, you agree to:
- Have all items properly packed and ready for transport at the agreed pickup time, unless packing services are part of your booking.
- Provide safe, accessible entry to the pickup and delivery locations, including elevator reservations, stairway clearance, parking arrangements, and any building permits or certificates of insurance required by management.
- Disclose, in advance of the move, any oversized, fragile, valuable, or specialty items that require additional equipment, padding, or handling.
- Comply with all applicable laws, building rules, HOA regulations, and lease conditions that apply to your move.
- Confirm that you are the legal owner of the items being moved or that you have permission from the owner to arrange transport.
4. Items We Cannot Transport
For legal, safety, and insurance reasons, we will not move:
- Hazardous, flammable, explosive, or toxic materials of any kind.
- Illegal substances, contraband, or anything prohibited under federal, state, or local law.
- Live plants, perishable food, or live animals, unless an exception has been agreed in writing before the move date.
- Firearms ammunition, propane tanks, and similar regulated goods.
- Cash, jewelry, irreplaceable documents, and items of unusually high sentimental or monetary value, which we strongly recommend you transport personally.
If prohibited or undisclosed items are loaded onto the truck without our prior knowledge and consent, you remain fully responsible for any resulting loss, damage, fines, penalties, or legal exposure.
5. Payment
Payment is due upon completion of the move unless other terms are documented in your booking confirmation. We accept major credit and debit cards, certified checks, and approved electronic transfers. Returned payments and chargeback disputes filed in bad faith may incur additional fees and collection costs.
6. Cancellations and Rescheduling
You may reschedule a booking at no charge when notice is given at least forty-eight hours in advance and crew availability exists on the new date. Cancellations made less than forty-eight hours from the scheduled pickup may forfeit any deposit on file or incur a cancellation fee covering crew time already allocated.
We reserve the right to reschedule a booking on our end in the event of severe weather, mechanical failure, or other circumstances beyond reasonable control. In those cases, deposits remain credited to the rescheduled date.
7. Liability and Claims
Military Movers carries the liability coverage required of a licensed moving operator. Basic coverage is included with every booking; expanded valuation coverage is available on request and must be elected before the move begins. The specific limits, deductibles, and exclusions are described in your booking documentation.
Any claim for loss or damage must be reported in writing to [email protected] within seven days of the move. Claims submitted after this window may be limited or denied. We will investigate every claim in good faith and respond within thirty days.
8. Force Majeure
We are not liable for delays, performance failures, or damages caused by events outside our reasonable control — including but not limited to severe weather, road closures, government actions, civil disturbance, labor disputes, fires, or building system failures at either end of the move.
9. Intellectual Property
All content on the Website — including text, photography, graphics, and the Military Movers name and logo — is owned by or licensed to us and is protected by applicable intellectual property laws. You may not reproduce, redistribute, or use it for commercial purposes without prior written permission.
10. Dispute Resolution
We prefer to resolve concerns directly. Before initiating any formal proceeding, please contact us at [email protected] or so we can attempt to address the issue informally. Any dispute not resolved that way will be handled in accordance with the laws of the state in which the Services were performed.
11. Changes to These Terms
We may revise these Terms from time to time. The current version is always available on this page, with the “Last updated” date at the top. Continued use of the Website or booking of the Services after a revision constitutes acceptance of the updated Terms.
12. Contact
Questions about these Terms can be sent to:
Military Movers
2831 Bragg Blvd, Fort Bragg, NC 28307
Phone:
Email: [email protected]